No background screening firm can guarantee that all information on its reports is 100% accurate simply because we must rely on information entered by faulty humans for that accuracy. For example, data may not show up correctly if:

• It was incorrectly entered or missing from the legal system in the first place
• A county doesn’t report its information to the correct agency
• An applicant gets through the legal system using false identifiers
• An applicant provides false identifiers to the employer

While we may not be able to control what others input, we certainly go out of our way to make sure we transcribe the exact contents of every record we pull. We’re proud to report that that we accurately transcribe information 99.998% of the time.

Even if information was not entered into court records correctly, we go out of our way to get it right for our clients. For example, if we find a criminal record that matches the name of our client but has a date of birth is off by a couple numbers, we’ll start investigating. We might ask the applicant to reverify information or call the case’s prosecuting attorney to see if we can match their records. While this approach may add a little bit of time to the screening process, we’ve found it’s the only way to provide the most accurate results.

We are committed to training and developing the industry’s finest background screening personnel who adhere to the highest quality standards so we can provide the most accurate reports possible to our customers. We earn our customers’ trust by putting them first and providing them with honest, dedicated service.

Learn more about our exceptional customer service by contacting our background screening experts today.

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